If you are an MS Office user in Colorado Springs and, like many of us, know just enough to get into trouble, then we'd like to introduce you to some of the brilliant volunteers at our software training program. Tricia Haas is one of our generous volunteers who are experts in their fields and willing to share their knowledge and skill sets with us.

What makes a website effective? How do you pick the best web host for your organization? These are the types of questions volunteer Dave Pitman helped this year's TechLaunch recipients answer during a recent TechLaunch training session on web concepts.

Trained in computer science and engineering at MIT, Pitman is the technology director and interaction design guru for local web company Vestal Design.